Work
A track record of delivering teams, products and services across financial services, fintech and beyond.
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JPMorgan Chase
Executive Director, User Experience · London
Experience and design lead for compliance technology at one of the world's largest banks. Building a progressive team and changing how a global institution thinks about the tools its people use every day. Disrupting corporate culture in ways that actually help.
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4G Capital
Chief Product Officer · London & Nairobi
Africa's leading neobank and certified B Corp. Built a world-class product team from scratch, delivering new digital services for colleagues and customers across East Africa. Modernised the technology stack and helped grow a mission-driven business that takes financial access seriously.
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Lloyds Banking Group
Product & Service Design · London
Hired to build a service design capability from zero. Grew the team to 34 designers delivering change across every part of the bank — from mortgages to current accounts. Became design director for retail, shaping a wider team of 100. Finished by product-owning a new digital service, then running a 'run-ahead' team using cutting-edge tech to solve unmet customer needs.